At CG, we prioritize
your satisfaction with our "Love it or Return it" policy. You have a
generous 30 days to decide if your purchase meets your expectations. If
not, you can easily return it without any hassle. Our refund policy is
straightforward to ensure your convenience:
Reasons for Returns: Whether it's a damaged item, an incorrect product, or a change of heart, we've got you covered.
Extended 30-Day Evaluation Period: Take your time to evaluate your purchase. If it's not perfect, you have 30 days from receipt to return it.
Efficient Refund Process: Expect your refund within 10 working days after we receive your return. We'll credit it back to your original payment method.
Guidance for International Returns: Label parcels as 'Returned Goods' for EU-UK returns to avoid customs charges and VAT, which are the customer's responsibility.
Customer Support: Our team is ready to assist with any queries at cg@claridgess.com.
Return Address: Send
returns to CLARIDGESS main store. Remember to label international or EU-UK returns correctly.
Your ease and satisfaction are our top priorities.
Small Note: At CG-Claridges, we are undergoing some exciting changes and will be back in business soon. We're working hard to improve your brand, CG.
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